Never FiniteChoose a roomFREQUENTLY ASKED QUESTIONS
Before you
open the door.
The practical answers: what you receive, how a room works and what Never Finite does—and does not—do with your data.
What exactly is an edition?
A complete edition contains 120 standalone cards across five selectable journeys. Each card is a complete prompt; the reverse is visual identity, not a second dependent question. When you buy an available edition, it is added permanently to your Never Finite Library and can be reopened there.
How does one-device play work?
Open the deck on a phone, tablet, laptop or television and place the screen where everyone can see it. One person advances and turns the cards. Guests do not need accounts or separate purchases.
What is Shared Room?
Shared Room is an optional synchronized session. The purchaser hosts; guests enter the temporary code on their own devices. The code works only while that session is active. It does not transfer ownership of the game.
How do two people take turns?
Choose a journey or begin a guided route. A card belongs to whoever wants it; switch, pass, pause or change journey whenever the room needs it. There is no mechanical turn rule.
How does group play work?
Cards name one of three modes: One Voice means one person answers; Round means everyone may answer; Open means make, choose or answer together. Anyone may pass without explaining.
How does Many Happy Returns work?
ONE VOICE belongs to the person celebrating. ROUND lets everyone answer from their own life. OPEN invites the room to speak to or about the birthday person, or to make something together. The edition works from two people upward; anyone may pass.
Are conversations recorded?
No. Never Finite does not activate microphones, record or transcribe answers, or build emotional profiles from what people say in the room.
Do I need an account?
You do not need an account to explore the House. At checkout, use the email address you want attached to your purchase. We send a private sign-in link to open your Library—there is no password to remember. Guests can join a host’s temporary Shared Room without an account.
Can I give a game as a gift?
Gift delivery is planned, but it is not available in the current release preview. When it opens, the recipient—not the purchaser—will receive their own access.
Are all editions suitable for everyone?
Every room states its audience, group size and tone. Anyone can pass any card, at any time, without explanation.
Can I return an edition?
Yes. We offer a full refund within 14 calendar days of purchase. Email hello@neverfinite.co from the purchase email address with your order number; refunds return to the original payment method.
How do I report a problem or complaint?
Email hello@neverfinite.co with your order number, device/browser and a concise description. We will acknowledge the complaint and work toward a reasoned written response.
Can a hotel, brand or company create its own edition?
Yes. Never Finite commissions original rooms for hospitality, membership, workplace and cultural settings. We create the subject, sequence, writing, visual direction and delivery system—not a logo applied to generic cards.